Get a better reception of your Hotel with MyEPOS
Manage and track your guests stay from check-in all the way through to check out. With myEPOS you can streamline your hotel with an integrated system that will improve customer satisfaction, because responsive staff means happy clients. Impress your customers at reception, the bar, the restaurant and everywhere in-between.
Why Choose MyEPOS?
What makes this system better than others on the market we hear you ask? The answer is simple; this solution is reliable, easy and we can supply this at a cost that is affordable to all you hotel workers.
The biggest challenge with a hotel EPOS system is making sure every element of the hotel is integrated and streamlined. With our system, this is actually very easy to achieve. You will be provided with a rich set of customisable functions that are very easy to use and learn. With a click of a button, you can manage your customer database, edit staff control, be on top of orders and easily implement promotions. Custom floor plans are just the start of what we can offer hotels, with an extensive back-office feature you can be on top of stock, staff and reports all from the same place. MyEPOS can transform your service hours!
Everything In
One Package
A dealer near you will set up and train your staff within minutes, alongside ongoing support and technical maintenance.
Manage a diverse inventory across your online and physical stores with clever and powerful stock control.
Boost customer retention with customisable loyalty programs and Promotions.
Online, E-commerce, Delivery, Collection and Multi-site ready.
Real-time reporting on staff, customer sales, margin and stock. Identify best sellers, create reports and manage your business from anywhere.
Let your customers pay however they like with a range of payment integrations.
Easily add, edit, and remove items for painless product management.
Automate purchase orders to keep your customers satisfied
Key Features +
Benefits
Bookings
Easily see what new bookings you have for which day, see who has checked out already and who is extending their stay, making it easy to prioritise your housekeeping.
Package Deals
Simply manage your customer’s package deals, automatically apply credit to be used at dinner or in the spa, or allocate a number of free breakfasts to a room. Remove the guesswork from your staff and give the customer a seamless experience.
Room Service
With my EPOS it’s super easy to allow a guest to make a charge to their room. Your integrated bar restaurant and spa creates a seamless customer experience.
STAFF MANAGEMENT
Be on top of your staff with electronic clocking in and out, quick table management, recipe prompts, CCTV checks and overall integration.
Stock Control
Make it super easy for your stock takers with MyEPOS management where you can easily adjust stock from anywhere. Clever automatic re-orders will help you reduce stock wastage on your most valuable assets.
A4 Invoicing and receipt printing
Provide your customers or suppliers with an A4 invoice at check out, or even an email receipt.
Table Management
MyEPOS allows you to see at a glance where a table is. Making it simple for front of house staff to advise wait times to new customers.
Tailored
Customer Database
Anyone can use
Ultimate control
Stock
Management
General Hospitality | Hospitality Run Down
We know that the best way to make money is to know where your money is going. Stock Control allows you to manage your main asset with ease. Managing stock doesn’t need to be a headache! MyEPOS knows the measurements already (Pints in Barrel, shots in 75cl) which makes simple stock management easier
but what if you want to manage your business remotely or with more precision? With cloud-based storage and extensive real-time tracking and reporting, you will always be on top of it all.
MyEPOS also has a recipe capability, where you can update the system to note that when you sell a pina colada, for example, it needs to deduct 120ml of pineapple juice, 50ml of Run (2 Shots) and 50ml of coconut milk. This means you can keep track of your Rum, see how much is being sold on is own, versus how much is being sold in cocktails!
You can also track the use buy date on items you can see what is going to expire & when. Then you can choose to run a promotion to sell it before it goes – Reducing waste even further.
MyEPOS can also deal with the clumsy bar staff. If they drop a drink, they can ring it through the till as waste this means your stock will stay consistent.
If you want to, you can see if you have clumsy a member of staff via CCTV who is always spilling and dropping drinks and redistribute them to other areas of your business.
Stock
Management
General Hospitality | Hospitality Run Down
We know that the best way to make money is to know where your money is going. Stock Control allows you to manage your main asset with ease. Managing stock doesn’t need to be a headache! MyEPOS knows the measurements already (Pints in Barrel, shots in 75cl) which makes simple stock management easier
but what if you want to manage your business remotely or with more precision? With cloud-based storage and extensive real-time tracking and reporting, you will always be on top of it all.
MyEPOS also has a recipe capability, where you can update the system to note that when you sell a pina colada, for example, it needs to deduct 120ml of pineapple juice, 50ml of Run (2 Shots) and 50ml of coconut milk. This means you can keep track of your Rum, see how much is being sold on is own, versus how much is being sold in cocktails!
You can also track the use buy date on items you can see what is going to expire & when. Then you can choose to run a promotion to sell it before it goes – Reducing waste even further.
MyEPOS can also deal with the clumsy bar staff. If they drop a drink, they can ring it through the till as waste this means your stock will stay consistent.
If you want to, you can see if you have clumsy a member of staff via CCTV who is always spilling and dropping drinks and redistribute them to other areas of your business.
Your
Staff
General Hospitality | Hospitality Run Down
MyEPOS has a large variety of control on staff but it’s also completely flexible so you can be as involved as you wish. Within the hospitality sector, staff tend to write down shift length, predicting hours and generally wasting money in the process.
Our system enables electronic clocking in and out so neither you nor they have to remember clocking hours.
Your staff accounts will hold different levels of access depending on their responsibilities.
You can also set up recipe prompts, so bar staff always know how to make a drink without dragged out training.
Automatic price changes, reminders and promotion application means your staff has more time to focus on the actual customer and not get bogged down in particulars and numbers.
Your
Staff
General Hospitality | Hospitality Run Down
MyEPOS has a large variety of control on staff but it’s also completely flexible so you can be as involved as you wish. Within the hospitality sector, staff tend to write down shift length, predicting hours and generally wasting money in the process.
Our system enables electronic clocking in and out so neither you nor they have to remember clocking hours.
Your staff accounts will hold different levels of access depending on their responsibilities.
You can also set up recipe prompts, so bar staff always know how to make a drink without dragged out training.
Automatic price changes, reminders and promotion application means your staff has more time to focus on the actual customer and not get bogged down in particulars and numbers.
Reliable
Flexible
Simple INterface
Automation
Set Menus +
Promotions
General Hospitality | Hospitality Run Down
We recognise that often challenge with Set Menus is that customers don’t know if they want 2 or 3 courses by the time you take an order. MyEPOS will allocate the discount based on what the customer actually orders. This avoids staff having to remember how many set menus are on a table and making errors.
MyEPOS is also capable of managing multiple different promotions including timed promotions and Loyalty Schemes.
Say you want to offer 3 for £5 on Jager between 7pm and 9pm on Friday, no problem MyEPOS has you covered.
Happy hour is another area where a lot of premises are reliant on staff to be able to offer the discount only at specific times. MyEPOS takes all the guesswork out of this for you.
At set times MyEPOS can change price levels automatically to give you custom pricing for specific times and switch back to standard pricing when the happy hour is over.
We know that managing corporate bookings and discounts can be hard. MyEpos has the ability to have a built-in accounts management system.
Give your corporate customers preferential rates, discounts in the bar and 30 day payment terms with ease.
Set Menus +
Promotions
General Hospitality | Hospitality Run Down
We recognise that often challenge with Set Menus is that customers don’t know if they want 2 or 3 courses by the time you take an order. MyEPOS will allocate the discount based on what the customer actually orders. This avoids staff having to remember how many set menus are on a table and making errors.
MyEPOS is also capable of managing multiple different promotions including timed promotions and Loyalty Schemes.
Say you want to offer 3 for £5 on Jager between 7pm and 9pm on Friday, no problem MyEPOS has you covered.
Happy hour is another area where a lot of premises are reliant on staff to be able to offer the discount only at specific times. MyEPOS takes all the guesswork out of this for you.
At set times MyEPOS can change price levels automatically to give you custom pricing for specific times and switch back to standard pricing when the happy hour is over.
We know that managing corporate bookings and discounts can be hard. MyEpos has the ability to have a built-in accounts management system.
Give your corporate customers preferential rates, discounts in the bar and 30 day payment terms with ease.
Receipt
Printing
General Hospitality | Kitchen Video
MyEPOS knows one of the most annoying factors for waitresses, bar, and kitchen staff alike, is having to make sure order slips are: a) Legible, b) end up in the right place and c) at the right time! MyEPOS allows you to specify what items print on which printer, prints timings, and can also be electronically sent to the kitchen. MyEPOS will allow you to easily keep track.
Say you have a busy restaurant with multiple sections each with waitresses and an EPOS unit. Say your waiter visits the table and take an order for 2 cocktails, 2 Pints, 4 Starters and 4 main courses.
The waitress rings the items all in one transaction on the EPOS system and can go back to serving tables and interacting with customers which as you know is good for your business!
The EPOS system automatically prints the cocktails to the cocktail bar, the beer to the regular bar and the food to the kitchen, in a legible easy to read format, saving time and money!
You could also think about Kitchen Video that provides a clear screen with timings and orders to help your kitchen staff keep up.
Make sure your electronic receipts are in the right place at the right time and always legible.
Receipt
Printing
General Hospitality | Kitchen Video
MyEPOS knows one of the most annoying factors for waitresses, bar, and kitchen staff alike, is having to make sure order slips are: a) Legible, b) end up in the right place and c) at the right time! MyEPOS allows you to specify what items print on which printer, prints timings, and can also be electronically sent to the kitchen. MyEPOS will allow you to easily keep track.
Say you have a busy restaurant with multiple sections each with waitresses and an EPOS unit. Say your waiter visits the table and take an order for 2 cocktails, 2 Pints, 4 Starters and 4 main courses.
The waitress rings the items all in one transaction on the EPOS system and can go back to serving tables and interacting with customers which as you know is good for your business!
The EPOS system automatically prints the cocktails to the cocktail bar, the beer to the regular bar and the food to the kitchen, in a legible easy to read format, saving time and money!
You could also think about Kitchen Video that provides a clear screen with timings and orders to help your kitchen staff keep up.
Make sure your electronic receipts are in the right place at the right time and always legible.
Customer
Database
General Hospitality | Hospitality Run Down
We know the struggle of managing customers. With a MyEPOS customer database, you can have specific rates for different customers, so managing your hospitality and customer accounts is not a hassle.
Manage Room charges, hold credit cards on file and store all of your customer records within the customer database.
Our simple and easy to use interface allows complete customisation, making notes and making reservations has never been easier!
With the built-in reservation/scheduling tool and your customer database, MyEPOS has all the answers at the tip of your fingers.
You could even add Caller ID features so you can track the regular attendees as they ring. Your database will allow you to see that Mr Jones prefers a top floor room whereas Mr White needs a disability-friendly room.
This enables you to manage your customer’s needs before they are at your front desk making the check-in process seamless.
Customer
Database
General Hospitality | Hospitality Run Down
We know the struggle of managing customers. With a MyEPOS customer database, you can have specific rates for different customers, so managing your hospitality and customer accounts is not a hassle.
Manage Room charges, hold credit cards on file and store all of your customer records within the customer database.
Our simple and easy to use interface allows complete customisation, making notes and making reservations has never been easier!
With the built-in reservation/scheduling tool and your customer database, MyEPOS has all the answers at the tip of your fingers.
You could even add Caller ID features so you can track the regular attendees as they ring. Your database will allow you to see that Mr Jones prefers a top floor room whereas Mr White needs a disability-friendly room.
This enables you to manage your customer’s needs before they are at your front desk making the check-in process seamless.
Easy-to-use
Integrated
User Freindly
STOCK CONTROL
Top Points
Responsive Till Means Responsive Staff
Fast + Reliable terminals create more business and happy customers
Accurate reporting and powerful stock-taking mean you save money and valuable time.
A4 and email receipts as standard.
Outstanding customer management, your database has never been in better hands.
Mobile
Ordering
General Hospitality | Hospitality Run Down
We know that bars can be really busy places. With the addition of mobile ordering, you can give the option to order directly from their own mobile and have your staff deliver drinks directly!
Speed up service to your VIP tables and increase revenue by offering promotions on your customized mobile website.
Room service provides extra value for your hotel business. This can be a drain on staff time, taking orders and allocating to rooms etc.
With the addition of mobile ordering, you can allow your customers to order directly from your menu, straight from their rooms.
This means that all your staff have to do is prepare and deliver the food.
Your simple and powerful online ordering has built-in marketing tools including SMS and email
Your very own mobile app is designed around you and integrated your online and physical store orders
Mobile
Ordering
General Hospitality | Hospitality Run Down
We know that bars can be really busy places. With the addition of mobile ordering, you can give the option to order directly from their own mobile and have your staff deliver drinks directly!
Speed up service to your VIP tables and increase revenue by offering promotions on your customized mobile website.
Room service provides extra value for your hotel business. This can be a drain on staff time, taking orders and allocating to rooms etc.
With the addition of mobile ordering, you can allow your customers to order directly from your menu, straight from their rooms.
This means that all your staff have to do is prepare and deliver the food.
Your simple and powerful online ordering has built-in marketing tools including SMS and email
Your very own mobile app is designed around you and integrated your online and physical store orders
The
OrderPad
General Hospitality | The OrderPad
The mixture of MyEPOS software and the OrderPad can revolutionize your business and create magical results. Waiters can now take orders directly at the table on Apple™ IPads or IPods to improve table turnover and become more efficient.
With clever layouts and prompts your likely to increase customer satisfaction.
Minimize errors between table and kitchen by having your waitresses take orders directly at the table.
Orders will then print directly to the kitchen and bar as applicable, including any order notes.
Waitresses can change the course the table is on from the order pad so the front of house can better manage incoming tables and wait times.
The
OrderPad
General Hospitality | The OrderPad
The mixture of MyEPOS software and the OrderPad can revolutionize your business and create magical results. Waiters can now take orders directly at the table on Apple™ IPads or IPods to improve table turnover and become more efficient.
With clever layouts and prompts your likely to increase customer satisfaction.
Minimize errors between table and kitchen by having your waitresses take orders directly at the table.
Orders will then print directly to the kitchen and bar as applicable, including any order notes.
Waitresses can change the course the table is on from the order pad so the front of house can better manage incoming tables and wait times.
Ready to
get started?
Transform your business today with an epos system that grows with you.
Available Software Features:
Pads for optimised and
speedy table ordering.
Options are recorded Accurately.
by Type of Sale (eg Walk In,
Corporate, VIP Client, etc).
tracking Seats, Tables, Floors and
Courses with a click of a button.
Attendance and Hours directly
from your EPOS System.
Track the hours worked of
Promoters, Door Staff and
Event Managers.
Promotions and Set Courses.
reports over the internet from any web- enabled device.
on Advertising Screens attached to
your EPOS till.
Place Orders for TakeAway
or Table Ordering.
with your Credit Card Terminal.
with automated low stock warnings,
measurements, recipe capabilities
and use by dates handled.
reports over the Internet from
any web enabled device.
lookup customers on incoming
calls - See Customer History
instantly.
copies of client records in
full page A4 or Email formats.
needed for your Clients
in one Place with real-
time tracking and client
history.
various Room Management
Solutions.
with points or a full scheme
to encourage repeat business -
loyal customers spend 67%
more over time.
Complete and Recording Tenders
Collected.
Kitchen Video's and Printers
for more accuracy and a speedy
service.
What Customers Purchase Regularly.
of Spice / Allergens quickly.
If you have any queries with your system, equipment, accessories or software just call the number below, we will be pleased to assist you.
Maybe you want help with stock control or pricing? Our bespoke service and friendly community has proven to be key in the growth and development of Businesses throughout the UK.
Your reseller provides a personal touch that's like none other. We have numerous local and independent businesses who sell, install and support our products all over the globe. These companies are highly trained and form our Authorised Partner Network.
Your reseller is perfectly positioned to manage your EPOS hardware and help with any technical issues. They will provide optimum network availability to ensure your in-store purchasing has no disruptions. Instore technological issues can result in loss of business, reputation and brand loyalty. We will work hard to make sure this doesn't happen.
Frequently Asked Questions
Is it easy to change my rates?
Yes! With MyEpos multiple price levels you can simply change your rates and even allow for multi night discounts simply and easily
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I offer a discount for weekdays can MyEpos handle this?
Yes! MyEpos has complete time based pricing. It will charge the correct rate based on the stay not the time a booking was taken
I have multiple bars, restaurants; spa facilities in my hotel can MyEpos handle it all?
At MyEpos we believe you should be able to seamlessly integrate all areas of your business and all there different needs into one simple and easy to use software.
I have a complicated cocktail Menu; Can myEpos help staff make the cocktails?
Yes, you can set your EPOS unit to show the recipe for each cocktail meaning your staff makes it right the first time every time!
You say myEPOS has around 100 Reports, what if I want a different one?
Whilst we believe all reports are genuinely catered for, with a little knowledge of Crystal Reports, your reporting can be as flexible as you are. Many resellers offer customised reports so the world is your oyster.
Can MyEpos Integrate bar bills with hotel room bookings?
Yes! MyEpos simply creates a tab for each room allowing charges to be allocated to that room for the duration of a guests stay
My Business has multiple Shifts, Can I Report on Each Shift per Till?
myEPOS has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs another period.
How Many Choices or Options can be offered on a product?
We don’t believe you should have limits on the number of options you offer your clients. Every business is different and sometimes you need to be unique, So if you have a Full Breakfast with 40 options then no need to panic. You can even add all of these options in a single step …
Can I connect myEPOS to any Accounts packages?
Currently we offer connectivity with Xero, Quickbooks and Sage through our myEPOS Cloud Backoffice solution. We have a powerful set of API’s available so the system can communicate with other technologies as they become available.
If my Network breaks down, Can I still use the tills?
myEPOS has complete control and reporting over your Shifts. You can have Daily Takings, Takings by Shift and with the powerful backoffice report on any combinations of Days/Months/Years or Shifts. You can even report on this period vs another period.
Get Started in 3 Easy Steps
Step 1
Your EPOS provider will discuss your requirements with you and explain the options available along with providing a competitive quotation and seek copies of your Menu to understand your business.
Step 2
The EPOS suppliers will look for a copy of your Menu. They will also look for a copy of your Floor Plans/s, a list of Clerks and content for the Receipts e.g. Address, Phone Number, VAT Numbers, Website, etc.
Step 3
Your system will get delivered/installed. Your EPOS supplier will train you on how to use the front of house system and make meaningful analyses of the Sales Data/Reports.
Book Your Free Demo
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